Agent Idle Time in Call Center - How to Calculate & Reduce?
Por um escritor misterioso
Descrição
Learn more about agent idle time, why you should track it, how to calculate, and how to reduce idle time in outbound call centers.
Top Call Center Efficiency Metrics And How To Improve Them
How to Calculate Call Center Occupancy (Then Improve it!)
What is Average Handle Time (AHT) & How to Calculate It?
Call Center Occupancy and Agent Utilization
What is Call Center Shrinkage & How to Minimize it? KrispCall
Shrinkage in BPO Call Centre: Formula, Types, and Calculation
21 Call Center KPIs For Complete Performance Visibility
31 call center metrics and KPIs to enhance customer experience
How call center analytics can improve agent productivity and CX
How to Analyze Call Center Data - LiveVox
How to Prevent Call Center Idle Time
de
por adulto (o preço varia de acordo com o tamanho do grupo)
